Features: The product is made of original chips,It can use existing controllers and accessories for Windows 10/11/8/8.1/7. Not compatible with X 360 controllers. (Note: You may need to download a driver for the first time use.) You can use up to 8 controllers, 4 single-channel headphones or 2 stereo headphones at the same time. Wireless Bluetooth connection, stable transmission, high performance. Play your wireless controller on Windows/Laptops/Tablets. Simply connect the adapter to your wireless controller to deliver the same gaming experience you've come to expect from the X One, including in-game chat and high-quality stereo audio. Plug and play USB, plug in, pair, use immediately. Plug the Xbox One adapter into the USB port of the PC/laptop, wait 10 seconds to install the Windows 10 driver (Win7/8 needs to install the driver manually), then press the adapter button for 3 seconds and press the controller button, the light flashes and when the light turns on, it means the pairing was successful. Ergonomic design, compact and lightweight. Manually Install the Driver:Try updating the driver and maybe it will fix everything. 1.Enter the site,search for "Microsoft Update Catalog", look for "Xbox Wireless Adapter" in the search box. Find the version file that matches your Windows (a driver that doesn't match your Windows will prevent the adapter from working), download the file to a memorable folder. The WIN 10 Driver Title: Microsoft - Other Hardware - Xb Wireless Adapter for Windows 2.Click Start, type Device Manager, and press Enter. Left-click Network Adapters, right-click "Xb Wireless Adapter for Windows" and choose "Update Driver". Select "Browse my computer for driver software." Locate the folder where you extracted the driver in step 1. Then, choose next. 3.Once the driver update is successful, restart the computer. Press the pairing button on the wireless adapter for 3 seconds, which should now start flashing slowly. Press and hold the button on your XB wireless controller for syncing, and two should connect. Note: The light on the adapter did not illuminate after pressing the button for 3 seconds or disconnected randomly. You must: 1) Download/update the driver 2) Use a USB extension cable 3) Restart the controller